Founded in 2009 and used by over 12'500 hotels across 111 countries, Revinate enables hospitality teams to shift business away from OTAs by turning fragmented guest data into actionable insights and tailored communications. At its core is a hospitality-specific Customer Data Platform (CDP)—Revinate Guests—which consolidates booking, survey, POS, and review data into rich guest profiles. Its activation products include Revinate Marketing, Guest Feedback, Ivy AI Messaging, and Reservation Sales, all integrated round-trip via the Revinate CDP. This unified architecture powers downstream revenue growth, loyalty, and exceptional guest experience across the customer journey.
Revinate Guests (CDP Core): Creates unified guest profiles by merging booking, survey, review, loyalty, and POS data—enabling precise segmentation, personalization, and identity reconciliation
Revinate Marketing: Automation-first email marketing built for hospitality—includes AI content composer, multilingual templates, behavioral targeting, and direct bookings conversion analytics
Guest Feedback & Reputation: Aggregates and manages reviews across 100+ platforms, delivers automated surveys, sentiment dashboards, and feeds data back into guest profiles
Revinate Ivy (AI Messaging): 24/7 AI-powered SMS/WhatsApp messaging engine that handles guest requests, FAQs, upsells and ride workflow integrations
Reservation Sales: Enhances phone and call center performance via guest profile access, call guidance, booking conversion analytics, and outbound strategy tools
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