Founded in Lyon in 2018, DOOD is a SaaS platform trusted by over 2'500 food & beverage points of sale in France and internationally. The DOOD suite unifies room service, restaurant operations, self-service outlets, catering, and retail via modules for catalog management, payment, marketing automation, analytics, and AI-powered insights. It addresses performance, operational efficiency, guest experience, and revenue growth in hospitality and service sectors.
DOOD Catalog Platform: Manage digital menus and product listings across kiosks, apps, bookings, and room service with centralized product control
DOOD Partners Connect: API-first integration hub connecting POS, PMS, payment, loyalty, and CRM systems with over 100 certified partners
DOOD Payment: Streamlines financial flows across channels, consolidating in-room, restaurant, kiosk, and online transactions for reliable reconciliation
DOOD Marketing Automation: Leverages guest data and CRM logic to automate campaigns, loyalty programs, upselling, and churn reduction across digital and in-store touchpoints
DOOD Analytics & AI Insights: Real-time dashboards blending operational, financial, and marketing KPIs with AI-driven recommendations on trends, margins, and customer behavior