ZenchefOS, a European restaurant software platform born in France (2025 merger with CoverManager), empowers over 36'000 venues across 20 countries—from Paris bistros to Michelin-starred dining. It centralizes reservation workflows, guest profiles, digital menus, contactless payments, and marketing tools—without any commission on reservations. As a standalone system or integrated engine via Lightspeed and other POS/PMS platforms, Zenchef accelerates dine‑in conversion, improves guest retention, and elevates team efficiency.
- Seamless Reservation Management
Book widget (24/7), Google Reserve, Instagram Reserve, call‑assist, and intuitive waitlists. Sends automated email & SMS reminders to reduce no‑shows. - Visual Table & Floor Management
Real-time seating layout that updates dynamically with bookings, guest arrival, and POS integration for streamlined floor operations. - Guest CRM & Loyalty Modules
Unified guest profiles with reservation history, preferences, dietary notes, and review sentiment. Tags support segmentation, campaign targeting, and SMS/email automations. - Zenchef Pay: QR‑based Payment Tool
Contactless QR payment linked to POS (via Trivec or Stripe), increasing check size, speeding service, and enabling instant review prompts. - POS Integration: Lightspeed & Beyond
Two‑way sync of bookings, guest data, table assignment and payment—managed either in Zenchef or POS. Shared status and profiles ensure consistency. - App & Analytics Platform
ZenchefOS mobile app (iOS/Android) enables managers to monitor bookings, guest activity, and occupancy trends anywhere. Analytics tools help identify peak times, loyalty behavior, and upsell triggers.
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